JOB SUMMARYThe purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.
- ESSENTIAL DUTIES AND RESPONSIBILITIES
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.
Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems.
Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
Maintains files on work orders, proposals, and department files.
Creates vendor files and checks accuracy on completed paperwork submitted
by vendors.
Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding.
Assists with the inspections on the facility campus.
Uses pc and/or PDA for work order system, email, ESS and training.
Assist in New Employee Orientation by doing the Facilities Overview.
Assist with process and procedure training.
Other duties may be assigned.
- SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position.
Job Types: Full-time, Permanent
Pay: Php23,
- 00 - Php25,000.00 per month
Benefits: - Health insurance
Life insurance- Opportunities for promotion
Pay raise
Schedule:
Shift system
Supplemental pay types: Overtime pay
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- client management: 1 year (Preferred)
vendor management: 1 year (Preferred)
facilities management: 2 years (Required)
