Shape the workspace and your future with a dynamic facilities management role.
Emapta is a powerhouse in the outsourcing industry, helping businesses worldwide scale efficiently by connecting them with top-tier talent. With a proven track record of enhancing profitability and solving recruitment challenges, Emapta stands out by putting employees first. Their success is built on integrity, accountability, and long-lasting partnerships. What sets Emapta apart They foster a vibrant, growth-oriented work culture where you're more than just an employee-you're family. Join a team that leads the industry with heart and helps you reach new professional heights.
Your Key Role in Keeping Operations Smooth
As a Facilities and Admin Associate, you'll be at the forefront of keeping things running smoothly while enjoying the perks of a night shift and a supportive work culture. You'll help manage the workplace, ensuring a safe and organized environment that everyone can rely on.
Employment Type: Full Time
Shift: Night Shift / Shifting
Work Setup: Onsite - SM Clark Pampanga
Tools of the Trade: What You'll Handle
Front Desk Management:
- Track and maintain visitor access, ensuring security and safety awareness (e.g., maintaining visitor log sheets, complying with contact tracing directives).
- Monitor the corporate main entry/lobby, greet guests, direct visitors to appropriate employees or offices, and notify personnel of visitor arrivals, issuing access when necessary.
- Answer inquiries through various communication channels (direct line, chat, etc.), referring them to the appropriate department.
- Ensure the safety and cleanliness of the reception area and facilities.
- Address client and staff concerns regarding facilities and administration.
Facilities Coordination and Management:
- Maintain office and furniture inventory, as well as pantry supplies, ensuring effective inventory management.
- Organize and assist with conference and meeting room bookings, including room setup for meetings (e.g., drinks, food, IT equipment, Wi-Fi/network requirements).
- Liaise with Customer Experience Managers (CXM), HR Business Partners (HRBP), Utilities/Maintenance Staff, and Building Administrators.
- Assist with local and remote facility movements and setups, coordinating with CXMs as needed.
- Coordinate with IT, CXM, and PBP for seating plans and arrangements.
- Provide guidance to Utility/Maintenance Personnel regarding office and facilities issues or incidents.
- Strictly implement Emapta Health and Safety Protocols and maintain the Safety Seal Certification requirements from the LGU.
Administrative:
- Operate and maintain an organized filing system for the department at each site.
- Provide administrative support to the cluster Facilities and Admin TL, CXM, and HRBP.
- Complete and submit reports on time (e.g., Petty Cash Fund Report, Gift Certificates Report, Office Supply Request Report, Inventory) on a weekly or monthly basis.
- Submit monthly Facilities and Admin Monitoring Reports for all client requests received through various channels.
Logistics and Asset Management:
- Coordinate the dispatch and recovery of IT-related equipment and machines.
- Ensure compliance with policies, processes, protocols, budget, and service level agreements regarding Emapta assets and IT equipment.
- Capture and monitor asset recovery requests across all Emapta sites, ensuring accurate data entry and updates using the standard tracker file.
- Coordinate with the Recruitment Department and IT for smooth dispatch and recovery processes.
- Ensure the correct details for deliveries and recoveries.
- Submit weekly reports on dispatches, recoveries, replacements, and additional activities, including associated costs.
- Coordinate with logistics and freight forwarding companies for safe and timely delivery and recovery of assets.
- Work with site Utility staff for secure packaging of Emapta assets and IT equipment.
Risk Management:
- Assist in identifying workplace risks and hazards, communicating findings to managers or site security for any imminent threats.
- Support the implementation of risk management processes across the organization.
Vendor Management:
- Liaise with Utilities/Maintenance Staff, Building Administrators, Contractors, and external suppliers.
- Coordinate activities with building personnel and vendors to ensure smooth operations.
- Manage vendors to ensure compliance with identified business requirements.
- Arrange and schedule facility maintenance, repairs, and sanitation, ensuring timely communication to affected stakeholders.
- Assist in the procurement of vendors and services.
- Ensure compliance with the department budget and manage costs efficiently.
Other Responsibilities:
- Perform additional administrative or non-administrative duties as assigned by Company representatives as needed.
Benefits
Perks that Power Your Career
- Comprehensive HMO coverage upon regularization
- Prime office location (Easy access to MRT stations, restaurants, and banks)
- Free upskilling through Emapta Academy courses (Want to know more Visit )
- Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Emapta Lifestyle perks (Foodpanda pro and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Why We Stand Out Among the Rest!
Emapta Philippines vision is to help you - and all our talented team members - reach your full potential and your dreams without the need to go abroad or even anywhere far from where you live. We are driven by a deep desire to showcase Filipino talent to the world and transform the Philippine workplace by creating sustainable global careers within amazing working environments, close to your home. Our culture of care and empathy, reflected in our 50/50 gender ratio, ensures you'll feel like part of the family from day one. Be part of a squad of dream chasers and world changers, showcasing Filipino talent to the world. With 18 strategically located offices and over 720 clients, you'll have the opportunity to make a positive impact daily, whether you prefer office-based or work-from-home options. Join us for a 100% virtual recruitment process and let's make magic together!
At Emapta, you work directly with respected executives and international teams, in a fully transparent manner which positions you for continued career growth.
Tim Vorbach, CEO
#EmaptaExperience
