ERP Specialist

Main Role

The ERP Specialist will be responsible for the implementation, support, and continuous improvement of the Enterprise Resource Planning (ERP) systems within our organization. This role requires a deep understanding of business processes, ERP systems, and the ability to bridge the gap between IT and business functions.

• Job Responsibilities

• ERP Implementation and Support:

Lead and participate in the implementation of ERP systems

• Configure and customize ERP solutions to align with business requirements

Provide ongoing support and maintenance of the ERP systems

• Business Process Analysis:

Analyze and document business processes and requirements

• Work with stakeholders to identify areas for improvement within the ERP system

Develop and implement process improvements to enhance system efficiency

• System Integration:

Integrate ERP systems with other internal and external systems

• Ensure seamless data flow between ERP and other systems

Troubleshoot and resolve integration issues

• Training and Documentation:

Create and maintain user manuals and system documentation

• Train end-users on ERP system functionalities and best practices

Conduct workshops and training sessions as required

• Data Management:

Ensure data integrity and consistency within the ERP system

• Perform regular data audits and clean-ups

Develop and enforce data governance policies

• Technical Support:

Provide technical support to ERP system users

• Diagnose and resolve system issues in a timely manner

Work with ERP vendors for advanced troubleshooting and support

• Project Management:

Manage ERP-related projects, including timelines, resources, and budgets

• Coordinate with cross-functional teams to ensure successful project delivery

Monitor project progress and report on status to stakeholders

• Qualifications

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field

• Minimum of 5 years of experience in ERP implementation, support, and administration

Experience with specific ERP systems such as SAP, Oracle, Microsoft Dynamics, or others

• Proficiency in SQL and database management

Familiarity with programming languages and ERP configuration tools

• Understanding of system integration and API management

Strong understanding of business processes in areas such as finance, supply chain, manufacturing, and human resources

• Excellent problem-solving and analytical skills. Strong verbal and written communication skills

Proven experience in managing projects and leading cross-functional teams

• ERP certification (e.g., SAP Certified Application Associate, Oracle Certified Professional)

Experience with cloud-based ERP solutions

• Knowledge of business intelligence and reporting tools

Experience in change management and training

• Occasional travel may be required for training and project implementation

Job Type: Full-time

Benefits:

• Health insurance

Life insurance
Schedule:

• 8 hour shift

Monday to Friday
Supplemental pay types:

• 13th month salary

* Overtime pay

Expected Start Date: 07/01/2024