SCRUM MASTER CAPABILITY SUMMARY
- Promotes adoption of scrum practices, rules and values in solution execution
CAPABILITY DESCRIPTION
- Coaches the team to observe agile practices
- Clears identified impediments that hinder progress toward the goal
- Institutes collaboration culture in the scrum team
- Addresses dynamics among team members
- Fosters good relationship among the product owner, the team, and other stakeholders
VALUE ADDED CONTRIBUTION
- Coaching the self-organizing team on agile practices
- Recommendation on use of agile methodology
- Addressing disruptions in the solution delivery
PROJECT MANAGER CAPABILITY SUMMARY
- Ensures successful initiation, planning, design, execution, monitoring, controlling, and closing transformation projects; and Oversee projects to include the agreed scope and be delivered in committed schedule and approved budget.
CAPABILITY DESCRIPTION
- Defines project scope and manages available resources
- Administers project delivery timeline o Recognizes and measures risks that impact the project delivery
- Identifies interruptions in project delivery, and escalates to the concerned parties, if needed
- Creates project budget, facilitates request from the business owners and Management, and oversees budget availment and future requirement
- Documents project updates and reports to stakeholders
- Manages benefit realization
VALUE ADDED CONTRIBUTION
- Documentation of project scope as defined by product owner
- Drafting of proposed budget, seeking approval from the Management, and reviewing budget during the project
- Getting commitment of project team on delivery timeline, and ensuring fulfillment
- Influence on project team's strategic decision making
- Reporting of project status and challenges
PROCESS DESIGNER CAPABILITY SUMMARY
- Transform operating models such as end-to-end business process design and resource management; and establish performance measurement frameworks
CAPABILITY DESCRIPTION
- Evaluates effectiveness of key processes using Lean Six Sigma, other quality management tools and best practices
- Initiates process review based on feedback from stakeholders and industry practices & standards
- Identifies opportunities for process improvement and measures corresponding potential business impact
- Analyzes root causes of process wastes, gaps, and inefficiencies
- (Re)designs end-to-end business process and support architectures within regulatory compliance framework
- Embeds customer experience, control procedures and performance monitoring mechanisms to measure and monitor process effectiveness
- Maps processes to banking capabilities indicated in the Banking Industry Association Network (BIAN) standards, and provides automation updates on the enterprise architecture map
- Ensures implementation of TO-BE process design, including pertinent documentation from the operating unit, to support the enacted change
VALUE ADDED CONTRIBUTION
- Mapping of as-is business processes and corresponding BIAN capabilities
- Design of optimized end-to-end business processes
- List of automation projects
- Computation of project benefits
DIGITAL DELIVERY LEAD CAPABILITY SUMMARY
- Lead the delivery of the Bank's digital programs and projects together with the other business-enabling teams through:
- Collaborative planning, execution, and monitoring of projects and programs to ensure on-time, on-scope, and on-budget delivery by having a thorough understanding of the technical design, process flows, and data flows that ensures adherence to both business and technical requirements and standards.
- Understanding of business, data, application, technology, and risk map of the project;
- Demonstration of the ability influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems;
- Establishment of appropriate governance functions in accordance to enterprise policies and practices; and
- Overseeing the overall design and architecture of the project being delivered and ensures that integration between affected IT platforms conforms with the architecture provided by the Solutions Architect.
JOB DESCRIPTION
- Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
- Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
- Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
- Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
- Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
- Updates the project team of the status of the project based on agreed upon frequency. Clears blockers for the SMEs to perform and deliver
- Facilitates learning through post mortem and sprint retrospective
- Provides direct supervision and mentoring to project team members
- Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
- Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
- Monitors and manages project expenses to ensure it is within cost baseline.
- Identifies and manages project dependencies and critical path
- Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Ensures that implemented solution is based on the Solutions Architect's design and is aligned with the Enterprise Architecture
BUSINESS ANALYST CAPABILITY SUMMARY
- Integrate business requirements to the solution design, and oversee development, testing, and deployment of the project
CAPABILITY DESCRIPTION
- Measures potential business impacts of project
- Analyzes business requirements and ensures incorporation to process design
- Consults and seeks sign-off from business owners on recommended implementation plan
- Communicates requirements to the assigned development team
- Evaluates possible solutions to technical issues and concerns and recommends to business owners
- Escalates solution delivery issues that impact the business
- Monitors project roll-out to ensure business process stability
VALUE ADDED CONTRIBUTION
- Gathering of business requirements
- Evaluation of possible solution implementation plans
- Communication of the Voice of the Business
- Test cases for developed projects
- Support on (post-)deployment activities
Qualifications
- Exhibits traits and skills relevant to solution delivery such as:
- Integrity unquestioned ethics in relationship building and project implementation;
- Change management proper administration of changes brought by digital transformation;
- Communication and presentation effective persuasion (both written and verbal) through collaboration in all levels of the organization, as well as external partners;
- Team and relationship building active engagement to team members and other stakeholders;
- Technical and technology skills literacy on business acumen the available technologies and in-depth appreciation of end-to-end business process and support architecture;
- Strategic thinking and execution compelling direction setting for the team, in line with the Bank's mandate;
- Leadership applicable people management to the specific circumstances to influence project team towards consensus.
