Employee Relations Specialist

About Us
LanceSoft's mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

• Job Overview

We are looking to hire a Employee Relations who will assist the full cycle recruitment from scheduling interviews, screening, documents collection, and providing an exceptional candidate onboarding experience for our frontline staff and management staff. One will need to be able to manage schedules, screen candidates when needed, update tracking information, and follow up on documents and needs for the employee onboarding process. This role will be reporting to the Manager Talent Acquisition and will work with a team of Recruiters.

• Job Role & Responsibilities

Collect and track onboarding documents for all new hires

• Assist with screening candidates from Recruiter's pipeline to aid in high volume

Maintain accurate and concise records and reports concerning all phases of the recruitment process

• Work within Application Tracking System (ATS) to move candidates through the process

Provide an exceptional candidate experience throughout their hiring process

• Schedule interviews with hiring managers and recruiters as needed

Communicate with candidates via phone and email to provide updates on their hiring process

• Assign and Proctor numerical, language and logical reasoning tests

Initiate and track any pre-employment background/screening required

• Participate in job fairs and host in-house recruitment events

Act as a consultant to new hires and help them onboard Perform other operational duties as requested

• Provide general support for the TA department and related stakeholders, as necessary

• Qualifications & Experience

Bachelor's Degree or higher

• Minimum of 3 years of working experience as a Lead/Supervisor

Employee Relation experience in a BPO industry is preferred

• Familiarity with Applicant Tracking Systems and resume databases a plus

Ability to handle confidential information with discretion

• Strong attention to detail

Solid verbal and written communication skills

• Advanced excel and presentation making skills

Ability to multitask and meet timelines on deliverables in a fast-paced environment

• Familiarity with social media and other professional networks

Experience in BFSI industry a plus

• Amenable to be working on-site

Amenable to be working in a night/graveyard schedule

Job Types: Full-time, Permanent

Pay: From Php20,

• 00 per month
  
  Benefits:
• Company events

Free parking

• Health insurance

On-site parking

• Opportunities for promotion

Paid training

• Pay raise

Promotion to permanent employee
Schedule:

• 8 hour shift

Evening shift

• Holidays

Monday to Friday

• Night shift

Supplemental pay types:

• 13th month salary

Anniversary bonus

• Overtime pay

Performance bonus

• Yearly bonus

Ability to commute/relocate:

• Mandaue, Cebu: Reliably commute or planning to relocate before starting work (Required)

Experience:

* Employee Relations: 3 years (Preferred)