Job Overview
KDCI Outsourcing is looking for an E-commerce Merchandising Coordinator and will be responsible for managing and maintaining product data, ensuring SKU accuracy, pushing items out of workflow channels to make the item active, and overseeing the onboarding, modification, and hierarchy creation of product SKUs across The Home Depot account. Identify opportunities for process improvements across Home Depot account.
Key Responsibilities:
- SKU Onboarding & Management:
- Onboard new SKUs by ensuring all product information is complete, accurate, and follows the required guidelines.
- Modify existing SKUs to reflect any product changes, updates, or enhancements.
- Create and maintain product hierarchies, including each, case, and pallet levels, ensuring accurate categorization and organizational flow.
- Collect and inquire about missing Attributes to Ecommerce merch specialist.
- Upload images and link images to products.
- Data Auditing & Validation:
- Perform regular audits on SKUs to ensure product data is accurate, consistent, and up-to-date across all relevant systems.
- Ensure data integrity by cross-checking product attributes, descriptions, pricing, and other key elements.
- Product Buckets:
- Enrichment, Supply Chain Management, Maintenance, & Specialty Maintenance
- Monitor the status of all the Home Depot Product Buckets ensuring all product details meet Home Depot's e-commerce standards.
- Maintain the ongoing accuracy of product data, ensuring it is up to date in both internal and external systems.
- Handle specialty maintenance tasks related to the Home Depot account, ensuring compliance with unique requirements or processes.
- Collaboration & Communication:
- Work closely with the E-commerce Merchandising Specialist to ask questions about product details, clarify questionable data, and ensure all information is accurate and up to date.
- Update the project tracker with status updates, including progress notes, completion dates, and any additional details that may be required.
- Submit tickets to Home Depot and necessary updates.
- Must Have: 2+ years of familiarity with Home Depot's product management systems and processes.
- Experience in the BPO industry for a US client is an advantage.
- Strong attention to detail with excellent organizational skills.
- Knowledge in Rithum (EDI or manual uploads) a plus.
- Nice to have knowledge in building supplies.
