E-Commerce Specialist

E-Commerce Specialist is responsible to help manage day-to-day operations for online marketplaces. He/She is also responsible in driving the growth of the e-commerce business by enhancing customer experience, enhancing the visual appeal and ease of use of our various online platforms, generating data-driven online platform insights, assisting the needs of the online team and managing relationships with partners for the business.

• KEY RESPONSIBILITIES

• ONLINE STORE MONITORING

Handle day-to-day operations of the Company's various online platforms (Lazada, Shopee, Tiktok)

• Process customer orders by coordinating with concerned employees and/or courier services.

Update product listings, images, price, stocks, and other relevant contents on the various online platforms accurately.

• Ensure the visual appeal, accuracy and ease of use of the various platforms landing pages.

Coordinate with Web Developer, Graphic Artist, SEO Specialist or other concerned employees to ensure that online stores are visually appealing, easy to navigate, and contain accurate and up-to-date content.

• Responds to Customer concerns and feedback from the online platforms..

Implement digital marketing campaigns, strategies, and promotions on online platforms such as discounted offers and affordable bulk packages.

• ACCOUNT MANAGEMENT

Analyzing sales-related data on the performance of products and the categories on a regular basis to formulate recommendations to boost sales and performance of the platforms.

• Prepares sales, requisition and Inventory reports.

Consult with the Sales Supervisor/Manager regarding other work-related concerns for prompt and appropriate resolutions.

• Perform other job responsibilities that may be assigned as needed by business operations in relation to this job position.

• JOB QUALIFICATIONS

Graduate of any four year business or marketing course.

• Required skill(s): ecommerce, Shopee. Lazada , TIktok and other online platforms

At least 1 year(s) of working experience in the related field is required for this position

• With good interpersonal and communication skills, Analytical and Problem Solving and Decision making skills

Proficient in MS Office Suite (Word , Excel and Powerpoint) and Inventory Management System

• Willing to work in Mandaluyong City.

Job Type: Full-time

Pay: Php18,

• 00 - Php25,000.00 per month
  
  Benefits:
• Additional leave

Company events

• Employee discount

Promotion to permanent employee
Schedule:

• 8 hour shift

Day shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Performance bonus

Ability to commute/relocate:

• Mandaluyong City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

E-Commerce: 1 year (Preferred)