E-Commerce Specialist

Overview:

As an E-commerce Specialist, your primary responsibility is to oversee and optimize the operations of our e-commerce platforms, with a strong focus on Shopee, Lazada, and TikTok. You will play a pivotal role in driving sales growth, managing promotional campaigns, and enhancing the overall customer experience across these platforms.

• Responsibilities:

• E-commerce Platform Management:

Manage day-to-day operations on Shopee, Lazada, and TikTok platforms, ensuring listings are optimized for visibility and conversions.

Monitor inventory levels, product availability, and fulfillment to maintain a seamless shopping experience.

• Campaign Coordination:

Plan, execute, and monitor promotional campaigns and product launches on Shopee, Lazada, and TikTok.

Collaborate with marketing and creative teams to develop compelling content and visuals for campaign initiatives.

• Performance Analysis:

Utilize analytics tools (e.g., platform analytics, Google Analytics) to track performance metrics such as traffic, conversion rates, and ROI.

Generate reports and insights to optimize campaigns and improve platform performance.

• Customer Engagement and Support:

Respond to customer inquiries, feedback, and reviews on e-commerce platforms promptly and professionally.

Implement strategies to enhance customer satisfaction and loyalty through effective communication and support.

• Marketplace Optimization:

Stay updated on marketplace trends, best practices, and competitor activities to identify growth opportunities.

Implement SEO strategies, keyword optimization, and other techniques to improve search rankings and visibility.

• Collaboration and Communication:

Work closely with cross-functional teams including marketing, sales, logistics, and IT to ensure alignment on e-commerce strategies and initiatives.

Communicate platform updates, performance insights, and campaign results to relevant stakeholders.

• Requirements:

Proven experience in e-commerce management, preferably with a focus on Shopee, Lazada, and TikTok platforms.

Strong understanding of e-commerce operations, including product listings, promotions, and customer service.

Analytical mindset with proficiency in data analysis and reporting tools.

Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.

Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

• Attributes:

Results-driven with a passion for e-commerce and digital marketing.

Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

Detail-oriented with strong organizational and problem-solving skills.

Adaptability to evolving industry trends and technological advancements.

Ability to lead a team.

• Benefits:

Competitive salary and performance-based incentives.

Opportunities for career growth and professional development.

Dynamic work environment with a collaborative team culture.

Contribution to the growth and success of a leading e-commerce presence.

• Conclusion: As our E-commerce Specialist, you will play a critical role in driving the growth and success of our brands on Shopee, Lazada, and TikTok platforms. Your expertise in e-commerce operations, campaign management, and data analysis will be instrumental in maximizing sales opportunities and enhancing customer engagement. If you are passionate about e-commerce and ready to take on this exciting challenge, we look forward to receiving your application.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php25,

• 00 - Php50,000.00 per month
  
  Benefits:
• Employee discount

Opportunities for promotion

• Pay raise

Schedule:

• 8 hour shift

Monday to Friday

• Weekends

Supplemental pay types:

• 13th month salary

Overtime pay

• Performance bonus

* Yearly bonus