Job Qualification:- Any 4-year course related to Business Administration, Marketing, Entrepreneurship, Psychology, etc.
At least one (1) year of relevant experience. Strong technical, organizational, and communication skills.
- Uncompromising attention to detail with the ability to meet tight deadlines.
Must be willing to work during weekend if needed.
Professionally answers inquiries through all online sales channels, social media platforms, calls, messages, emails, etc.- Address complaints on the products and coordinate them with key people.
Provide feedback to the reported complaints.
- Ensure all customer inquiries has been addressed to provide accurate details on customer inquiries about the products.
Provide assistanceon product returns by being knowledgeable in the return and exchange procedures of different channels of CHG Global Inc.- Create a Customer Inquiry Report by collating all customer complaints, inquiries, information, etc.
Filter and hide comments from all social media accounts that may damage the brand's reputation.
- Understand and responds positively on all inquiries or complaints.
Communicate in verbal and written form with prospects, leads, clients, and team members.- Accurately convey information with other departments and team members in a timely fashion.
Performs tasks assigned by the immediate superior/management.
Area of Assignment: CHG Head Office - 6th Avenue, Caloocan City
Job Type: Full-time
Benefits:
Schedule:
Monday to FridaySupplemental pay types:
13th month salary
