Division Manager

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

Discover Crown. www.crownworldwide.com

The Division Manager is accountable for the direction, strategy, and performance of our Records Management Business Unit. They will be accountable for sales, account management, customer services and operations. They will have fiduciary and profit & loss responsibility, develop policies and procedures, and monitor new market trends; captures sales and market growth opportunities, develops optimal revenue models, sales channels within their own business segment. They will be responsible for assessing the team's progress against targets set and adjusting the efforts as required to meet goals. The Division Manager's primary objective is to further develop our local business by improving and growing core services whilst leading diversification of our business into new areas.

COMPETENCIES FOR THE JOB

Strategic management & leadership

Comfortable with developing, implementing, and actively managing the strategic direction of the business unit. Able to see the bigger picture and work towards strategic goals, as a team and as a leader. Lead from the front with accountability and integrity. Able to navigate complexity and conflict with ease. Able to conduct and take action from financial analysis.

Customer success

Strong commercial acumen. Consultative, solution-oriented business developer. Able to interpret complex customer needs and break down into implementable solutions. Ensure long-term customer satisfaction and success through proactive work. & engagement

People management & development

Good grasp of organizational development in alignment with strategic business unit goals. Focusing on talent and performance management, aligning development with future needs of business and team members.

Quality & performance

Ensure and develop adherence to quality metrics, identifying opportunities to increase quality and performance to address future needs. Understanding of compliance environment and how to manage risk in our operation.

What we offer

• Work in international environment supporting clients from all over APAC, work with colleagues from multiple countries on daily basis
• Work in a dynamic team with opportunities for growth
• Learning opportunities in the field of relocations, international logistics and mobility
• Work on new projects for an industry leader with over 50 years history
• Summary of benefits offered (health, life and personal accident insurances, birthday leave, 2 days volunteering leave, PTO's from 15 and up to 20days)
• Language courses, Well-being Program, Mentoring Program, Employee Referral Program
• Performance bonus
• Career development path
• CSR, ED&I, Work-life balance initiatives

Call to action

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.

• We are CARING about people and their experience
• Always DETERMINED to do our best and to always keep improving
• We are genuinely THERE when our customers and colleagues need us
• We encourage the SHARING of knowledge amongst each other
• We continuously remain OPEN-MINDED to stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, gender orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

NOTE:

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Only SHORTLISTED CANDIDATES will be contacted.