A. Technical Areas of Responsibility:- Implements and continuously improves all aspects of credit & collection functions and processes.
- Establishes procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
- Monitors collections through checks deposited, cash payments and payments collected by Accounts Receivable Specialists.
- Reviews the Returned Checked Report (RCR). Handles approval of Checks on Hold.
- Reviews and approves accounts that are qualified for restructuring.
- B. Plan, Organize, Analyze, and Recommend:
- Utilizes technology to enhance the effectiveness of the over-all operations to the business.
- Evaluates job milestones or accomplishments and effect changes, when necessary, in assumptions, directions, or optional courses of action/s for the success of the business.
- Prepares analytical reports detailing trends, account status and aging detail.
- C. People Handling:
- Effectively communicates with oversight employees to let them know their key roles/metrics/performance indicators and apply the necessary rules and processes due of the resulting work performance.
- Ensures strict adherence with company policies for both administrative and operational aspects.
- Provides technical training and development to oversight employees. Assures accountability is maintained at all times.
- D. Others:
- Updates own job knowledge by participating in training opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Maintains customer confidence by observing the Data Privacy Act.
- Performs related duties and responsibilities, or ad-hoc tasks, as may be assigned and requested by the immediate superior due to business exigencies.
- Qualifications:
- Candidate must possess a bachelor's degree in business studies/administration/management, Commerce, Economics, Finance/Accountancy/Banking or related field.
- Must possess strong systems skills; solid analytical, negotiating skills and knowledge of commercial credit and collection laws.
- At least 3 years of work experience in a similar role. Must have supervisory / people handling experience for at least 1 year.
- Proficient in the use of basic applications like MS Word, Excel and PowerPoint, including email access. Moderate keyboard skills at 40 WPM and 80% accuracy.
- Excellent customer experience and problem-solving skills.
- Effective English communication skills, both oral and written. Can speak the local dialect and/or Filipino.
- Action orientated. Should be able to follow up on feedback to ensure positive outcomes.
Knowledge and skill of modern office practices, procedures, equipment and standard clerical techniques.
- Sufficient knowledge of modern management techniques and best practices. With leadership and human resources management skills.
- Efficient facilitation skills. Should be able to facilitate group discussions.
- Ability to meet department metrics, sales targets and production goals.
Job Types: Full-time, Permanent
Benefits: - Additional leave
Company Christmas gift Health insurance
- Opportunities for promotion
Paid training Promotion to permanent employee
Schedule:
Day shiftSupplemental Pay:
13th month salary
