Dispatcher

Bestie Express is actively seeking a highly organized and detail-oriented Logistics Dispatcher to join our operations team. As a key player in our logistics department, you will be responsible for managing the daily dispatch of our delivery and pick-up riders, ensuring that all shipments are handled efficiently and delivered on time. This role is perfect for someone with experience in logistics, dispatching, or fleet management who thrives in a fast-paced environment.

• Key Responsibilities:

Daily Route Planning: Efficiently plan, coordinate, and dispatch daily routes for delivery and pick-up riders, ensuring optimal route coverage and timely service.

• Real-time Fleet Monitoring: Use GPS tracking systems and fleet management software to monitor the progress of riders throughout the day, making adjustments to routes as needed.

Communication Management: Act as the primary point of contact for riders, providing them with instructions, updates, and support throughout their shifts.

Compliance & Safety Enforcement: Ensure that all riders adhere to company policies, safety protocols, and operational procedures to maintain service quality and prevent penalties.Issue Resolution: Quickly address any operational challenges, such as delays, failed deliveries, or customer complaints, ensuring minimal disruption to service.

• Performance Reporting: Maintain accurate records of fleet performance, delivery times, and any operational issues. Provide reports and insights to management for continuous improvement.

Customer Coordination: Work closely with customers to confirm delivery details, address concerns, and ensure a high level of satisfaction.

• Qualifications:

Experience: Proven experience as a dispatcher, logistics coordinator, or similar role in the logistics or courier industry.

Technical Proficiency: Strong knowledge of logistics software, GPS tracking systems, and mobile applications for fleet management.Communication Skills: Excellent verbal and written communication skills, with the ability to give clear instructions and handle rider and customer interactions professionally.

• Organizational Skills: Exceptional ability to multitask, prioritize, and manage time effectively in a dynamic and fast-paced environment.

Education: High school diploma or equivalent is required; additional training in logistics or fleet management is an advantage.

• Why Join Us

Competitive Salary: We offer a salary package that reflects your skills and experience.

Career Advancement: Opportunities for growth and professional development within the company.Dynamic Work Environment: Join a team that values collaboration, excellence, and continuous improvement.

Job Type: Full-time

Pay: Php14,

• 00 - Php17,000.00 per month
  
  Application Deadline: 08/30/2024