Job Description:We are looking for a reliable and organized Dispatch Officer to join our team. The Dispatch Officer will be responsible for overseeing the dispatching operations and ensuring timely and efficient delivery of goods and services. This role requires excellent communication skills, attention to detail, and the ability to work well under pressure.
- Duties and Responsibilities
Collaborate with supply chain and logistics teams to improve overall operations.
Plan and optimize delivery routes and schedules to maximize efficiency and minimize costs.
Coordinate dispatch activities to ensure timely and accurate deliveries.
Adjust schedules and routes based on changing priorities, traffic conditions, and weather.
Schedule and coordinate the dispatch of goods and materials to various locations.
Monitor and track the status of shipments, providing real-time updates to stakeholders.
Maintain regular communication with drivers to provide updates and instructions.
Communicate effectively with customers to provide delivery updates and address inquiries or concerns.
Coordinate with internal departments, such as warehouse and customer service, to ensure seamless operations.
Ensure compliance with company policies, safety standards, and regulatory requirements
Maintain accurate records of dispatch activities, including shipment times, routes, and any issues encountered.
Communicate effectively with suppliers, drivers, warehouse staff, and customers to resolve any dispatch-related issues.
Prepare and maintain accurate dispatch records, including delivery logs, route sheets, and driver schedules.
Ensure proper documentation of all dispatch-related activities and transactions.
Verify and process delivery paperwork, such as bills of lading and delivery receipts.
Prepare and submit regular reports on dispatch operations, performance metrics, and any discrepancies.
Supervise and support drivers, providing guidance and assistance as needed.
Monitor driver performance and adherence to schedules and company policies.
Address and resolve any issues or concerns raised by drivers.
Ensure drivers comply with all relevant regulations, including safety, traffic laws, and company policies.
Conduct regular audits of driver logs and records to ensure compliance.
Coordinate driver training and certification programs as required.
High school diploma or equivalent; additional qualifications in logistics or supply chain management are a plus.
Minimum of 2-3 years of experience in dispatch or logistics coordination.
Experience with dispatch software and routing systems is an advantage.
Knowledge of local and regional geographic areas and routes.
Familiarity with fleet management and GPS tracking systems.
Certification in logistics, supply chain management, or related field is a plus.
Strong understanding of supply chain management and logistics principles.
Proficiency in dispatching software and logistics management tools.
Excellent organizational and multitasking abilities.
Strong communication skills, both written and verbal.
Ability to work effectively under pressure and handle emergencies.
Proficiency in MS Office and dispatching software.
Job Types: Full-time, Permanent
Pay: Php23,
- 00 - Php28,000.00 per month
Benefits: - Health insurance
Opportunities for promotion- Promotion to permanent employee
Schedule: Day shift
Supplemental pay types:
Overtime pay
Experience:
Dispatch: 3 years (Required)
