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Michael Page

Director of Operations Excellence

Early Applicant
  • 13 days ago
  • Be among the first 50 applicants

Job Description

  • Competitive salary and benefits package|Work at one of the most valuable brands in the Philippines

About Our Client


Our client is a leading provider of cutting-edge technology solutions to millions of customers nationwide.

Job Description

Strategic Leadership:

  • Develop and execute comprehensive operational excellence strategies aligned with the organization's overall goals.
  • Identify key performance indicators (KPIs) and set ambitious targets to drive improvement.

Process Optimization


  • Conduct in-depth process analysis to uncover inefficiencies and bottlenecks.
  • Design and implement streamlined processes to reduce waste, minimize cycle times, and enhance productivity.
  • Leverage Lean Six Sigma methodologies to eliminate non-value-added activities and optimize workflows.

Continuous Improvement


  • Foster a culture of continuous improvement by encouraging employee engagement and innovation.
  • Implement and oversee various improvement initiatives, such as Kaizen, 5S, and Total Productive Maintenance (TPM).
  • Monitor and analyze KPIs to measure the impact of improvement efforts and identify areas for further optimization.

Cross-Functional Collaboration


  • Build strong relationships with key stakeholders across different departments, including production, supply chain, finance, and human resources.
  • Facilitate collaborative problem-solving sessions and workshops to drive alignment and shared ownership of operational excellence goals.
  • Provide guidance and support to teams to ensure successful implementation of improvement initiatives.

Change Management


  • Lead and manage change initiatives effectively, considering the impact on employees and operations.
  • Develop and implement communication plans to keep stakeholders informed and engaged throughout the change process.
  • Provide training and coaching to equip employees with the necessary skills and knowledge to adapt to new processes and technologies.

Performance Management


  • Develop and implement robust performance management systems to track and measure operational performance.
  • Analyze key performance metrics to identify trends and opportunities for improvement.
  • Prepare regular reports for senior management, highlighting achievements, challenges, and recommendations.

The Successful Applicant


Required Experience

  • Operations Excellence: 5+ years of experience in operations management, continuous improvement, or a similar role within a large organization, preferably in industries such as finance, manufacturing, supply chain, or services.
  • Process Improvement: Proven track record of successfully implementing process improvement methodologies like Lean, Six Sigma, Kaizen, and others.
  • Cross-Functional Leadership: Experience leading cross-functional teams and driving organizational change.
  • Project Management: Strong project management skills with a history of delivering projects on time and within budget.
  • Data Analysis: Ability to analyze operational data to identify trends, patterns, and potential risks.
  • Quality Management: Knowledge of quality management systems and standards.
  • Supply Chain Management: Understanding of supply chain processes and optimization techniques.
  • Risk Management: Experience assessing and addressing operational risks, designing and implementing robust internal controls.

Additional Preferred Qualifications


  • Experience in IT operations management.
  • Strong understanding of financial principles and resource management.
  • Certified Change Management Professional (CCMP)
  • Certified Public Accountant license
  • Certified Quality Improvement Associate (CQIA)
  • ISO 9001 Quality Management Certification
  • Lean Six Sigma Black Belt (or higher)
  • Project Management Professional (PMP)

What's on Offer


  • Competitive compensation and benefits
  • Flexible working arrangement
  • Opportunities for professional growth

Contact: Risha Santiago


Quote job ref: JN-112024-6587098

More Info

Industry:Other

Function:Operations Management

Job Type:Permanent Job

Skills Required

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Date Posted: 15/11/2024

Job ID: 100460903

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