About ETS
For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
Our portfolio of trusted measures include
TOEFL, TOEIC, GRE and Praxis. Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
The Director of Internal Communications will ensure that employees around the world understand and act upon the company's business objectives, strategic initiatives and mission, vision and values, as well as their role in achieving them. The individual in this position proactively plans, organizes and leads Internal Communications activities, and works closely with the Human Resources division to implement HR communications to over 2400 employees. The incumbent will design high impact communications vehicles, processes and tools to enhance employee engagement, deliver operational excellence, promote the corporate brand and facilitate organizational effectiveness. Keys to success will be building and nurturing effective working relationships with business and functional leaders.
Responsibilities
- Direct and oversee the work of the internal communications staff ensuring that all deliverables are comprehensive, insightful and increase knowledge base for ETS staff
- Proactively identify solutions to address communication needs of both field offices and global subsidiaries
- Lead, design and implement a common internal communications infrastructure; outline communication tools and establish expectations for their use
- Oversee the strategy and management of all internal communications vehicles
- Determine the strategic value of these resources and optimize their usage to ensure effective and consistent messages throughout the company
- Develop communication-related performance targets and quantifiably measure progress
- Provide ongoing strategic counsel to senior levels of management throughout the company on internal communications strategies in support of internal events
- Identify opportunities for senior management to communicate with internal audiences
- Work closely with colleagues in external communications functions to ensure that messages sent to employees are timely, compelling and consistent with what is being communicated to key outside constituencies
- Cultivate proactive communication plans with HR and the Corporate Strategy office to help ensure a constant flow of HR and strategy-related information to various audiences
- Maintain knowledge of current internal communications techniques and practices and use that knowledge to continue to enhance internal communication efforts
- Adhere to ethical standards and comply with the laws and regulations applicable to the job function
EDUCATION
- A Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary
Experience
- Minimum 7 years of experience in Corporate Communications with an emphasis on HR and employee facing communications
ETS believes in a Total Rewards philosophy for our employees, and they include:
- Health, Vision, Dental insurance plans to choose from
- Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
- Generous PTO and vacation time to balance your work and life
- Additional 8 hours of PTO for volunteer work
- Retirement plan (401(a)) and traditional Roth (403b) with company contribution
- Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
- Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
- How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders ETS offers multiple Business Resource Groups (BRG) for you!
- Are you passionate about volunteering and being active in your career and community ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results. 
