Dining Supervisor- Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business
- Overseeing the staff for the smooth running of the restaurant
- Assisting the HR team as well as the Restaurant Manager in the hiring process
- Training new employees as per their abilities and skills
- Maintaining a strong relationship with suppliers and vendors
- Inspecting the food and beverage stock level and restock them in a timely manner
- Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained
- Checking with the guest and making sure that they are getting served with the best quality food
- Resolving customer complaints in a professional manner
- Ensuring customer satisfaction with all the services provided to them
- Preparing daily reports and presenting them to the higher management
- Managing the outstanding bills and cash inflows of the restaurant.
- Requisition supplies, such as glassware, chinaware, and silverware.
- Performs other related duties as may be assigned by immediate superior
- Enforce policies and discipline staff
- Ensures that all work schedules are adhered to, monitoring the attendance of staff.
- Quickly grasps the essence and the underlying structure of anything, particularly the issues that are encountered on the line, in order to develop an effective strategy to address those issues
- Strong interpersonal and communication skills; team player
- Develops and maintains a good level of staff morale
- Hands on commitment to achieving goals and planned objectives
- Able to undertake multiple tasks urgently and accurately
- Willingness to seek advice and delegate when required
- Qualifications:
- Bachelor's degree in Business Management, Hospitality, or a related field
- Prior work experience as a Restaurant Supervisor, or a similar position in the Hospitality industry
- Proficiency in Restaurant Management Software and Microsoft products.
- Extensive experience in demonstrating leadership skills
- Amazing written and verbal communication skills
- Creative thinker with strong analytical skills
- Exceptional customer service and sales skills
- Customer-oriented individual and an outstanding problem-solver
- Willingness to work on weekends and graveyard shift
- Highly motivated, self-starting person; able to work independently, without close supervision
- Preferably with Fine Dining experience.
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php30,000.00 per month
Benefits: - Additional leave
Company Christmas gift Opportunities for promotion
Pay raise- Promotion to permanent employee
Schedule:Supplemental Pay: Tips
