Job Qualifications:- Candidate must possess Bachelor's/College Degree in Accounting, Finance, Commerce, Business Management or equivalent to that course
Minimum 2 years working knowledge and proficiency on core SAP modules/ transactions including Receivable Management, Deduction/ Dispute Management and Cash Application.- Strong understanding of end-to-end deduction process
With Order to Cash Process Knowledge, Understanding of Related Transactions, Policies and Guidelines and Performance Measurements.
- With Minimum of one (1) year experience in shared service or business process outsourcing (BPO) industry
WILLING TO WORK ON A HYBRID SETUP
WILLING TO WORK ON A NIGHT SHIFT SCHEDULE
CAN START ASAP- Unauthorized Deduction Collection
Analyze and ensure that the deduction was coded to the correct reason code- Review proof of deliveries (compare weight, quantity and ensure delivery numbers match)
Assess if the deduction is invalid and should be collected
- Ensure that set KPIs/ Metrics/ SLAs are met in a timely manner
Notify US Deduction analyst of critical customer conversations that identify a financial concern or change in ability to repay.
- Communicate in a positive manner with all groups to ensure positive win-win relationships.
Provide backup support to team members away from the office- Ensure overall customer service
Assist in the completion of any other daily team responsibilities or special projects
Job Type: Full-time
Pay: From Php25,
- 00 per month
Schedule: - Day shift
Evening shiftSupplemental pay types:
13th month salary
