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PROJECT NAME: Technology for Operations
POSITION TITLE: Project Management Associate Manager
WORK SETUP: Hybrid
Overall Purpose
This role is responsible for technology mobilization governance of Business Process Services (BPS) mobilization projects.
Responsibilities
- Coordinate with client Tech Lead to align clients workplans for dependencies and milestones
- Responsible for overseeing the overall implementation and is the owner of the master project plan
- Coordinate with client Tech Lead to gain and track client signoffs for technology projects deliverables
- Work with client Tech Lead to schedule and run regular overall project status meetings and RAID log review calls
- Responsible for overall technology risk and issue resolution management from Accenture
- Manage the overall technology Stabilization/Hypercare activities/status with the client stakeholders
- Handle client escalations to assign appreciate resources and inform client and stakeholders of progress/status
- Interact with client tech and business resources to execute any joint activities
- Coordinates with the internal cross technology activities related to project
- Manages the project managers/leads for each individual technology component of the solution.
- Sign off on Deployment Readiness
- Manage Final Go/No-Go Decision
- Manage defect and Change Request escalations
- Review and approve the selected solution or action proposal from RCA
- May participate in regular periodic status calls with account leadership and Steering Committee
- Responsible for overall technology financials, including providing appropriate financial inputs into Accenture financial management systems
- Responsible to submit overall project status updates into MyWizard.
- Manages the creation and estimate for technology Change Requests. May also be involved in the CR process definition with the client and account leadership
Others
Project Shift Schedule: Morning Shift
Project Rest Day: Weekends Off
Project/Team Location: Taguig, Uptown Tower 3
Qualifications
SKILL AND QUALIFICATIONS:
- At least 7 years relative work experience in Project Management in a BPO/Tech/IT environment
- Open to individual contributor role
- Experience in F&A Domain (OTC/RTR or PTP)
Good To Have
- 5 years supervisory experience
- College graduate
- Experience with QA activity
- Hands-on experience with multiple BPS Offerings
- PMP or equivalent certification and experience with Delivery Methods and/or Agile delivery model
- Skills in deployment and/or project management of Blackline, Tradeshift, Trintech or Celonis
