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- ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Workforce Services Sr Manager
WORK SETUP: Return to Office
Overall Purpose
Responsible for overall strategy and delivery of command center team, which includes:
- command center mobilization and stabilization
- reporting, automation, insights framework and visualization strategy and execution
- staffing strategy, execution and governance
- execution of team's role in business continuity plan
- financial reporting and governance, as this relates to staffing strategy
- internal and external stakeholder management
Responsibilities
- Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governance
- Formulate and support execution of end to end staffing, reporting, automations and service management strategy
- Ensure database and data visualization are available timely, are accurate and use latest technology available
- Supervise direct and functional reports within geography / contract assigned
- Internal and external stakeholder management
Others
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Quezon Cyberpark Tower 1
Qualifications
SKILL AND QUALIFICATIONS:
- Graduate with 10 years of related work experience
- Proven track record of leading teams
- Thorough understanding of revenue and cost structure, as they relate to short term to long term staffing strategy
- Ability to motivate teams and rally the group toward organizational goals
- Excellent oral and written communication skills.
- Manages large-sized teams dispersed globally and/or work efforts at a client or within Accenture
- Requires analysis and solving of complex problems
- Power to influence or complete assignments independently and ability to make decisions
