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Aspire Customer Solutions (ACS)

DAY SHIFT/NIGHT SHIFT - HOTEL RESERVATIONS ACCOUNT | CALL CENTER AGENT

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Qualifications:
  • Candidate must have at least Good English Communication Skills
Accepting Highschool graduates, College Undergraduates, Vocational Graduates, and K12/Senior Highschool Graduates
  • Must be willing to start ASAP
Amenable to work on-site and on shifting schedule
  • Willing to work for Full time job
  • Job Overview:

Responsible for assisting customers with inquiries, providing information on hotel accommodations, rates, availability, and processing reservations accurately and efficiently
  • Job Description:
Handle incoming reservation requests from customers via phone, email, or chat, and process bookings accurately according to customer preferences, availability, and pricing.
  • Provide personalized assistance to customers by offering recommendations, answering inquiries related to hotel facilities, amenities, policies, and addressing special requests or concerns.
Assist customers with modifications to existing reservations, including date changes, room upgrades, cancellations, and refunds, following established policies and procedures.
  • Collect payment information, process transactions securely, and provide confirmation details to customers while adhering to PCI compliance standards.

Job Types: Full-time, Permanent

Pay: Php18,
  • 00 - Php25,000.00 per month

    Benefits:
  • Additional leave
Free parking
  • Health insurance
On-site parking
  • Paid training
Pay raise
Schedule:
  • 8 hour shift
Rotational shift
  • Shift system
Supplemental Pay:
  • 13th month salary
Anniversary bonus
  • Commission pay
Overtime pay
* Performance bonus

More Info

Industry:Other

Function:Hospitality

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97795373

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Last Updated: 24-10-2024 04:06:16 PM
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