Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
2-5 years of experience in business analysis or related roles, preferably in a BPO setting. Analytical
Strong ability to analyze data and identify trends, issues, and opportunities.
Familiarity with data analysis tools (e.g., Excel, SQL, BI tools) and experience with project management software. Knowledge in Data Visualization tools (e.g Power BI and Looker)
Excellent verbal and written communication skills to effectively interact with stakeholders at all levels. Strong critical thinking skills to develop innovative solutions.
Knowledge of business operations and workflows to identify areas for improvement.
Ability to work collaboratively in cross-functional teams.
Meticulous approach to documentation and requirements gathering.
Ability to manage changing priorities and work in a fast-paced environment.
Job Description:
Identifies business needs and helps implement solutions to improve processes and systems. They analyze data, gather requirements, and collaborate with stakeholders to develop strategies that enhance efficiency and drive business growth. Strong communication and problem-solving skills are essential for translating complex concepts into actionable insights.
