Job Overview
Strikingly is seeking a dedicated Bilingual Vietnamese Customer Support Specialist, also known as a Vietnamese Happiness Officer, to provide outstanding email and chat support. As a leading mobile-optimized website builder, we empower individuals to express their uniqueness online.
Key Responsibilities
- Deliver exceptional email and chat support to customers who communicate in Vietnamese.
- Assist clients in navigating our user-friendly website builder and troubleshoot any issues they encounter.
- Promote a positive customer experience through effective communication and problem resolution.
- Collaborate with team members to address customer inquiries and enhance service delivery.
Required Skills
- Proficiency in both Vietnamese and English.
- Strong interpersonal and communication skills.
- Excellent problem-solving capabilities.
- Prior experience in customer support or related fields is advantageous.
- Ability to thrive in a fast-paced working environment.
Qualifications
- Previous experience in customer service or a similar role is preferred.
- Strong verbal and written communication abilities.
- Capability to work autonomously as well as part of a diverse team.
Career Growth Opportunities
At Strikingly, we prioritize the professional development of our employees, offering various avenues for skill enhancement and career advancement within the organization.
Company Culture And Values
Our company culture emphasizes creativity, collaboration, and individual expression, creating an environment where every team member is encouraged to share their unique ideas and perspectives. We are committed to fostering an inclusive workplace where diversity is celebrated.
Networking And Professional Opportunities
Joining Strikingly presents a unique chance to expand your professional network, learn from experienced colleagues, and engage in meaningful collaboration.
Compensation And Benefits
- Competitive salary based on experience.
- Health insurance options.
- Paid time off and vacation policies.
Why You Should Apply
As a member of our dynamic team, you will have the opportunity to make a significant impact in a growing company dedicated to helping individuals establish their online presence and showcase their individuality.
Employment Type: Full-Time
