ustomer Support Specialists (Freight Forwarding) | Up to 28K
OFFSHORE BUSINESS PROCESSING INC.
National Capital Reg
PHP 22,000 - PHP 28,000
Apply Now
- Customer Support Specialists (Freight Forwarding) | Up to 28K
OFFSHORE BUSINESS PROCESSING INC.
Apply Now
Opportunities for Career Development- Answer phone calls and respond to emails from clients
Create potential clients in Client Intelligence and build database based on information provided
- Draft quotes; follow-up feedback on proposals generated
Confirming bookings via email- Review and check all order requests before processing (Order Management)
Services existing and new customers for their sent order/s or concerns
- Ensures all order requests are processed accurately
Establish, develop, and maintain positive business and customer relationships- Following-up on required documents with the clients
Coordinate sales effort with team members and other departments
- Any other tasks that may be assigned by the client/Team Leader
- At least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry is a requirement
Must have high level of attention to detail and accuracy
- Excellent English skills in both written and oral
Ability to cope with repetitive or continuous support queries- Solid computer skills with the ability to learn new systems quickly
With positive attitude towards difficult situation
- Can start ASAP and amenable to morning and weekend schedules
Applicants must be willing to work in Ortigas/CubaoJob Type: Full-time
Pay: Php22,- 00 - Php28,000.00 per month
Benefits: - Health insurance
Paid training
Promotion to permanent employee
Schedule: Day shift
Supplemental Pay:
* Performance bonus
