Do you have service support experience and a freight forwarding background in one We need you! Hit the APPLY button now!
Job Summary
Receive promising perks and rewards- Experience travel opportunities
Get recognized for what you do
- Achieve work-life balance
Improve exponentially with enhanced learning
Responsibilities
Organizing and updating the booking with any necessary conditions relevant.
- Solving issues when they arise and getting solutions best for the client
- Problem-solving to ship goods most efficiently and as per client requirements
Cost comparisons between shipping methods, carriers, incoterms
- Potential location changes (origin and destination)
- Constant and consistent updating of clients
When shipments are on time or not
- Keeping client informed at all times
- Constant and consistent follow-ups with agents
When things are good and bad
- Keeping Agent accountable at all times
Providing informed, clear instructions
When carriers have been changed- When additional occurrences arise
Bills of Lading Agent invoices are correct against our tariffs
Requirements
- Recent and solid experience in Freight Forwarding, Shipping or Logistics is a preference
Minimum of 1-4 years of experience in the same role/same industry is required for this position- Good customer service skills
Excellent English skills in both written and oral
- Ability to cope with repetitive or continuous support queries
Solid computer skills with the ability to learn new systems quickly- Must be willing to work in a fast-paced environment
Efficient team member, especially in dynamic situations
- Able to work well independently with limited supervision
Full-time positions available- Amenable to report onsite in either Ortigas, Pasig City / Cubao, Quezon City
Job Type: Full-time
Pay: Php18,- 00 - Php25,000.00 per month
Benefits: - Health insurance
Opportunities for promotion
Pay raise- Promotion to permanent employee
Schedule:Supplemental Pay:
13th month salary
