Job Overview
Strikingly is seeking a dedicated and bilingual Customer Support Officer proficient in both Chinese and English. This full-time position is ideal for those searching for a stable, long-term career opportunity within a reputable organization. We invite qualified candidates to showcase their experience and express their interest in joining our team.
Key Responsibilities
- Deliver outstanding customer service in both Chinese and English.
- Address customer inquiries and resolve issues efficiently.
- Foster positive relationships with our clientele.
- Collaborate with team members to enhance service delivery.
- Document customer feedback to inform continuous improvement.
Required Skills
- Bilingual proficiency in Chinese and English.
- Strong communication and interpersonal skills.
- Excellent problem-solving capabilities.
- A customer-oriented mindset.
- Adaptability and resilience in a dynamic environment.
Qualifications
- Demonstrated experience in a customer support or related role.
- Exceptional verbal and written communication skills in both languages.
- Strong organizational skills with a keen attention to detail.
Career Growth Opportunities
Joining Strikingly presents potential for professional advancement within the customer support domain. We are committed to fostering an environment that encourages continuous learning and development, enabling our team members to reach their full potential.
Company Culture And Values
At Strikingly, we cultivate an inclusive workplace where teamwork and communication are paramount. Our emphasis on stability and nurturing long-term relationships with employees creates a supportive environment for professional growth.
Networking and Professional Opportunities
As a part of our team, you will have opportunities to expand your professional network and engage in collaborative efforts that enhance your skill set.
If you are seeking a fulfilling role with a company that values its employees and promotes growth, we encourage you to apply today.
Employment Type: Full-Time
