Job Overview
We are currently in search of a Bilingual Polish - English Happiness Officer, specializing in customer support. In this pivotal role, you will deliver exceptional, friendly service through our email and live-chat platforms. A passion for assisting others, coupled with the ability to maintain composure in high-pressure situations, is essential for success in this position.
Key Responsibilities
- Provide professional and courteous customer support via email and live chat.
- Translate our product documentation and communications into Polish using user-friendly tools.
- Regularly moderate and review translations contributed by other team members.
- Efficiently resolve customer inquiries and issues while maintaining a positive demeanor.
Required Skills
- Bilingual proficiency in Polish and English.
- Excellent communication abilities, both written and verbal.
- Capability to remain calm and deliver friendly service during challenging interactions.
- Previous experience in customer support or a related field is advantageous.
- Familiarity with translation tools and methodologies is beneficial.
Qualifications
- Proven experience in customer support or similar roles.
- Strong command of both Polish and English languages.
- Ability to work autonomously as well as collaboratively within a team setting.
Career Growth Opportunities
This position offers valuable opportunities for professional growth and skill enhancement, particularly in customer support and translation tasks. Employees are encouraged to embrace new challenges and expand their expertise within our organization.
Company Culture And Values
Our company fosters a supportive and inclusive work environment where collaboration and mutual assistance are highly valued. We prioritize continuous improvement and aim to ensure that all team members can thrive while delivering outstanding service to our clients.
Employment Type: Full-Time
