Job SummaryBuild a cordial relationship with applicants via telephone calls, email or live chat
Provide the applicant with critical service information from the initiation of the verification up to the completion of the report.
Successfully resolve customers concerns submitted through the Dataflow Group Support Center.
Coordinate with global service fulfillment employees to track and obtain service progress.
Full-time
- Required Education, Skills, and Qualifications
Excellent telephone and written communication skills
The ability to work a set schedule
The ability to work in a fast-paced environment and demonstrate a high sense of urgency
Conflict management skills and maintain a professional composureUnderstanding of computer systems and can troubleshoot technical issues with minimal assistance.
Experience with call center preferred
Job Type: Full-time
Benefits:
Paid training
Schedule:Supplemental Pay:
Application Question(s):
Are you willing to work on-site
