Customer Support Assistant (BDO Life)

Job Summary:

The position is responsible for providing end to end client policy administration servicing to all group insurance accounts of the company. The role shall ensure customer/partner satisfaction by providing effective and efficient group administration support in terms of billing, underwriting and preparation of group master policy contracts.

Responsibilities:

• Issuance of Group Policy Contract and Renewal Endorsements
• Group Underwriting
• Group Billing Issuance and Premium Collection Monitoring
• Facilitates group claims transactions following the standards and procedures within the agreed timeline.

Qualifications:

• Bachelor's degree in business, or any related course
• At least a year work experience in underwriting or insurance operations
• Knowledgeable of insurance practices and regulations
• Willing to work long hours and can handle pressure and tight work deadlines.
• Must be a team player
• With good verbal and written communication skills
• Willing to work onsite and be assigned in Ortigas or Makati.

Take note that BDO will NEVER ask candidates for payment at any part of the recruitment process, or processing of their job application.