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FlexiSpot

Customer Service US/EU Inbound Call Specialist

Early Applicant
  • 4 months ago
  • Be among the first 50 applicants

Job Description

Its time to evolve your workspace. FlexiSpot makes kinetic furniture thats designed to shift, grow, and create more space to accommodate all the things you do at your desk. With height-adjustable desks, bike chairs, monitor stands, and more, work has a much more flexible definition.

The Role

You Will Be Responsible For

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Media & Entertainment and Social Platforms industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are a self-starter and demonstrate a high level of resilience
  • You are a strong networker & relationship builder

What's on Offer

  • A role that offers a breadth of learning opportunities
  • Flexible working options
  • Opportunity to make a positive impact

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Skills Required

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Date Posted: 12/07/2024

Job ID: 84293913

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