Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operation
Supervise the daily workflow for a medium Transaction Services Operations unit that performs exception processing
Solve unique transaction services issues/problems and recommend new work procedures through an understanding of current procedures
Evaluate team performance and make recommendations for pay increases, hiring, terminations and other personnel actions
Ensure task quality of the team and solve issues based on information analysis
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
