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Vision Express Philippines

Customer Service Representative

Early Applicant
  • 28 days ago
  • Be among the first 50 applicants

Job Description

Job Highlights
  • Merit-based compensation package
Opportunities for career and training advancement
  • Association with premium eyewear & eyecare brands
  • Job Description

HOBLI Highlights:
  • Merit-based compensation package:
Annual leave credits
  • HMO/GPA/GLI
Employee Purchase Product Discount
  • Other necessary allowances
Numerous professional training opportunities
  • Well-defined career advancement program
Association with premium optical brands and high-profile personalities in the industry

If you have these qualifications:
  • a bachelor's degree
well-proven work experience in:
  • in a highly similar role or related industry (ideally in sales, retail or BPO/call centers)
lead generation/telemarketing
  • strong skills in:
multi-level communication (English, Filipino, and other languages/dialects)
  • call handling and customer relationship management
data encoding, monitoring & processing
  • office & administrative support (customer and account recordkeeping)
persuasive and goal-oriented, with an energetic and friendly demeanor

and can take charge of these responsibilities:
  • Taking inbound and outbound calls to generate leads for stores
Presents and delivers information to potential leads and updates customers on new promotions and collections
  • Answers potential client questions and follow-up call questions accurately and promptly
Understands client needs and offers solutions and support to ensure a positive customer experience
  • Creates, maintains, and updates a database of extracted lead information
Tracks weekly, monthly and quarterly performance, and sales metrics
  • Coordinates with the sales team when closing a sale
Other relevant responsibilities as assigned

Apply now and experience _better growth_ with HOBLI.

Job Type: Full-time

Benefits:
  • Additional leave
Employee discount
  • Health insurance
Life insurance
Schedule:
  • 8 hour shift
Supplemental pay types:
13th month salary

More Info

Industry:Other

Function:Retail

Job Type:Permanent Job

Date Posted: 27/10/2024

Job ID: 98288137

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