QUALIFICATIONS- Candidates must be at least at college level, preferably a degree holder.
Must have at least 1 year of call center or BPO experience with at least 6 months of customer service experience supporting a ride hailing service
, reservation, and concierge work or in the transportation, and travel sectors.- Exceptional verbal and written communication skills in English with the ability to convey professionalism and warmth.
Strong service awareness is a must.
- Multichannel Support Exp (Email, Phone, Chat)
Good Customer Service SkillsExperience supporting
the APAC Market
. Strong problem-solving abilities, with a knack for finding creative solutions to complex requests.
- Impeccable organizational skills and attention to detail, ensuring no aspect of a client's request is overlooked.
Ability to work collaboratively in a fast-paced environment, coordinating seamlessly with various teams.- Tech-savvy with experience using CRM systems and communication tools preferred.
A passion for luxury experiences and a genuine desire to exceed client expectations.
- Rigorous work attitude, consumer-oriented, responsible, and stress-resistant.
Job Types: Full-time, Permanent
Pay: Up to Php31,
- 00 per month
Benefits: - Additional leave
Company events Opportunities for promotion
Pay raise- Promotion to permanent employee
Schedule: Night shift
Supplemental Pay:
Overtime pay
Education:
Experience: Blended Account: 1 year (Required)
* APAC Market: 1 year (Required)
