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iQor Philippines

Customer Service Representative (Telco Account)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Pay: Php18,
  • 00 - Php28,500.00 per month

    Benefits:
  • Company Christmas gift
Employee discount
  • Free parking
Gym membership
  • Health insurance
Life insurance
  • Paid training
Pay raise
Schedule:
  • Afternoon shift
Day shift
  • Early shift
Evening shift
  • Holidays
Late shift
  • Night shift
Overtime
  • Rotational shift
Supplemental pay types:
  • 13th month salary
Commission pay
  • Overtime pay
Performance bonus
  • Quarterly bonus


Ability to commute/relocate:
  • Angeles City, Pampanga: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:
  • Senior High School (Preferred)

Language:

* English (Required)

More Info

Industry:Other

Function:customer support

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97787235

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