Customer Service Representative

The ideal candidate loves talking to people and proactively solving issues.

Job description

• Respond promptly to customer inquiries and concerns via phone, emails, or chat
• Resolve customer issues and complaints effectively and efficiently
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Maintain accurate records of customer interactions and transactions.

Job summary

You will be responsible for delivering the Center's objective of providing quality service to customers.

Qualifications

• At least 1 - 3 years of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work