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Stefanini Group

Customer Service Representative

Stefanini Group
Early Applicant
  • 2 days ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Philippines
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Job Description

Details

Job Description

Job Description

  • Provide customer service to end users via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
  • Must be able to multi-task and handle assigned duties while assisting end-users.
  • Assist end-users with the creation and alteration of electronic credit applications and contracts

Job Requirements

Job Requirements

  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take customer support calls during the duration of your shift.
  • Familiarity with a call center environment.
  • Familiarity with ticketing system.
  • Must be willing to work in different shifts. Including rotating Saturdays.
  • Fresh graduates are encouraged to apply.

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

customer service
english

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Date Posted: 22/11/2024

Job ID: 101164737

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About Company

Stefanini Group
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Last Updated: 24-11-2024 06:01:01 PM
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