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Somura PH

Customer Service Representative

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Finished Senior High School/newly graduate of any 4 year course.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

With good social media skills i.e. Facebook, Tiktok etc.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Excellent analytical and problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Physically fit and Detail-oriented.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From Php14,
  • 00 per month

    Benefits:
  • Company Christmas gift
Company events
  • Employee discount
On-site parking
  • Opportunities for promotion
Paid training
  • Pay raise
Promotion to permanent employee
  • Work from home
Schedule:
  • 8 hour shift
Supplemental pay types:
  • 13th month salary


Ability to commute/relocate:
  • San Mateo, Rizal: Reliably commute or planning to relocate before starting work (Required)

Education:
  • Bachelor's (Preferred)

Experience:

* Customer Service Representative: 1 year (Preferred)

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 26/10/2024

Job ID: 98122937

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