CUSTOMER SERVICE REPRESENTATIVEThis is a PURELY ONSITE work. Office is located in Double Dragon, Pasay City.
At least 1 year of CSR Experience is a MUST
- Blended Account ( Chat ,Email and Voice ) experience is a MUST
Excellent English communication skills- Can provide instructions clearly to the client (one step at a time while building rapport)
- Duties and Responsibilities
Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone- Create, manage, and drive closure on service requests
Solve problems , communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns
- Typically handles straightforward problems/issues and refers more complex issues to senior staff
* Provide excellent customer service by focusing on providing a great experience
Job Type: Full-time
Pay: Php28,
- 00 per month
Benefits: - Paid training
Schedule:
Supplemental pay types:
Education:
Experience:
- Customer Service Representative: 1 year (Preferred)
Language:
Application Deadline: 07/05/2024