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Reliasourcing Pasay

Customer Service Representative

Early Applicant
  • 28 days ago
  • Be among the first 50 applicants

Job Description

CUSTOMER SERVICE REPRESENTATIVE

This is a PURELY ONSITE work. Office is located in Double Dragon, Pasay City.
  • Qualifications
At least 1 year of CSR Experience is a MUST
  • Blended Account ( Chat ,Email and Voice ) experience is a MUST
Excellent English communication skills
  • Can provide instructions clearly to the client (one step at a time while building rapport)
  • Duties and Responsibilities
Interact with the customers to provide them with the information and assistance they need on our client's products and services over the phone
  • Create, manage, and drive closure on service requests
Solve problems , communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns
  • Typically handles straightforward problems/issues and refers more complex issues to senior staff
* Provide excellent customer service by focusing on providing a great experience

Job Type: Full-time

Pay: Php28,
  • 00 per month

    Benefits:
  • Paid training
Schedule:
  • 8 hour shift
Supplemental pay types:
  • 13th month salary


Education:
  • Bachelor's (Preferred)

Experience:
  • Customer Service Representative: 1 year (Preferred)

Language:
  • English (Preferred)


Application Deadline: 07/05/2024

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 27/10/2024

Job ID: 98286833

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