Customer Service Representative (Pioneer Account) I No Experience!

Transcom is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our TranscomDavao site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

• What's in it for YOU

Driven by our Malasakit culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!

• Day 1 HMO

Meal & Transportation Allowance

• Rice Subsidy

Clothing Allowance

• 24/7 Teleconsult

Free Psychologist Consultation

• In-house & Online Pharmacy

Scholarship Program

• Retirement Fund

Free Meal & Medicine (through Transcom's Tap Card Rewards)

• Loyalty Incentives

Accidental & Life Insurance

• Free Shuttle Service

• What we are looking for:

Possess a positive attitude.

• Have very good interpersonal skills (both written and oral)

Take ownership for quality, competence, and commitment.

• Enjoy/thrive on autonomy within the franchise framework and be results focused.

Be highly motivated and prepared to work hard.

• Have high personal energy and enjoy a lively environment.

Be highly flexible and welcome change/improvements.

• What Life at Transcom is like

At Transcom, we're relentlessly committed- to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.

We are highly driven by our Malasakit culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.

_Visit us at 3A Ground Floor, One Global Center corner Megaworld Ave. & Cyber Street, Iloilo Business Park, Iloilo City from 9:00 AM-5:00 PM every Monday- Friday_

Job Types: Full-time, Permanent

Pay: Php18,

• 00 - Php25,000.00 per month
  
  Benefits:
• Health insurance

Life insurance

• Opportunities for promotion

Paid training
Schedule:

• Rotational shift

Supplemental Pay:

• 13th month salary

Overtime pay
* Performance bonus