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EnfraUSA Solutions Inc.

Customer Service Representative (Pioneer Account - Dayshift)

Early Applicant
  • 22 days ago
  • Be among the first 50 applicants

Job Description

Job Title: Customer Service Representative (Pioneer Account - Dayshift)

How You'll Make An Impact

  • Ensure excellent customer service to clients/customers about vehicle sales, service appointments, parts, warranties, and other related issues. They may assist customers over the phone, via email, or in person.
  • Respond quickly and efficiently to all parties and maintain high customer satisfaction.
  • Do a follow up with customers after service visits or sales to ensure that their needs were met and to gather feedback on their experience.
  • Maintain accountability and responsibility for the required assigned tasks.
  • Use good judgment to handle difficult situations.
  • Consistent documentation of all calls or activities accurately.
  • Constant demonstration of a positive attitude and willingness to learn.
  • Responsibilities may adapt to the needs of the business.

What You Need To Succeed

  • Two years of BPO-experience is a plus.
  • Amenable to a flexible schedule and onsite work setup.
  • Excellent and professional English verbal/written communication skills.
  • Proficient in Microsoft Office and Google Workplace.
  • Strong work ethic and the ability to take direction well and work independently.

Apply now and build your career with us!

More Info

Industry:Other

Function:BPO

Job Type:Permanent Job

Skills Required

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Date Posted: 20/10/2024

Job ID: 97274085

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