Are you enthusiastic about helping people and making a difference We have a fantastic opportunity for you to shine in a role where you can brighten customers days and enhance your career from the comfort of your home.
Why Work With Us
- Embrace a flexible work-from-home environment.
- Join a company culture that values its employees.
- Enjoy competitive salary and performance bonuses.
Your Day-to-Day:
- Handle customer interactions via calls, chats, emails, and texts (primarily US, UK, Australia).
- Maintain detailed records of all customer engagements and transactions.
- Participate in team meetings for progress updates and feedback.
What You'll Need:
- Great written and verbal communication skills in English
- At least 2 years of experience in customer service or sales.
- High school diploma or equivalent.
- Work US Day Shifts with flexible hours
- Familiar with customer service CRM software
Expectations:
- Stay connected with clients, even outside regular hours if needed.
- Offer guidance and support to team members as required.
- Go the extra mile to address customer inquiries effectively.
Perks of the Role:
- Competitive monthly salary (USD 550 during training followed by USD 700).
- Career advancement opportunities in the BPO/KPO sector.
- Paid and unpaid leave options.
- Workdays may include weekends, with compensatory days off provided on rest days.
- Permanent remote setup.
Work-from-Home Essentials:
- A quiet, dedicated workspace.
- A reliable laptop or desktop.
- High-speed internet connection.
How to Apply:
Create a brief video (1 minute or less) explaining why you're a great fit for this position.
Fill this google form- https://forms.gle/5ELj8P6nBHShWHRP7
Note: Priority will be given to applicants who submit a video.
Job Type: Full-time
Benefits:
- Flexible schedule
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Shift system
Supplemental Pay:
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
Experience:
- Phone and Email Customer Sales Service Representative: 2 years (Required)