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JoyRide Superapp

Customer Service Representative (Local Account)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Job Responsibilities:
  • Conflict resolution by engaging with our mobile app users while maintaining a high level of customer service
Handling of queries from customers while ensuring total customer satisfaction
  • Coordination amongst parties concerned during the duration of the order fulfillment process pickup and drop-off, ensuring that everything is at par with acceptable standards
Perform other duties as may be assigned
  • Qualifications:
Bachelor's Degree in any field
  • Social media savvy
Above average skills in MS Office Applications
  • Strong command of English and Filipino languages, proficiency in other languages a plus
Ability to resolve conflicts and handle customer complaints
  • Can work well with minimum supervision
Must be willing to work in Marcos Highway, Antipolo City

Job Types: Full-time, Permanent

Benefits:
  • Free parking
On-site parking
  • Paid training
Schedule:
  • Day shift
Night shift
  • Shift system
Supplemental Pay:
  • 13th month salary
Overtime pay

Application Deadline: 11/28/2021

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97753183

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