PERKS: 20% Night Differential premium pay Health and Dental insurance coverage
Completed at least 2 years of college education
- At least 1-year Customer Service experience in a BPO environment
Average to above average communication skills- Familiarity with insurance/claims process an advantage
Willing to work US Business hours and on Philippine Holidays
- Willing to work at ACCT Cebu City
Can start ASAP
Provide outstanding customer experience and resolution to patient's billing inquiries and complaints by navigating through multiple screens- Update customer's information such as contact number, address, insurance information, etc.
Assist payment processing
- Coordinate with coding staff to review the appropriateness of charges
Outbound calling to update customers regarding open cases- Document customer calls in the client's system
Prepare standard reports to track workload and response time
- Other related duties may be assigned from time to time
Job Type: Full-time
Pay: Php22,
- 00 - Php25,000.00 per month
Benefits: - Health insurance
Schedule:
Supplemental Pay:
* 13th month salary
