A Customer Service Representative's primary duty is to support customers. To fulfill this main responsibility, they may perform the following tasks:
- Providing introductory information to prospective and new customers
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries- Following up with clients or customers by phone or email to check that they're still satisfied with their purchases
Letting patrons know about additional products or services that might benefit them
- Determining the quickest, most effective ways to answer a client's or customer's questions
Escalating queries and concerns, when necessary- Troubleshooting common issues with products or services
Working with a team of CSRs and other departments to find appropriate solutions to problems
Job Type: Full-time
Pay: Up to Php17,
- 00 per month
Benefits: - Paid training
Schedule:
Supplemental Pay:
Commission pay
Application Question(s): What is your phone number
- What is your email address
What is your highest educational attainment For how long in total is your BPO experience
* Kindly download a viber account
