EnfraUSA Solutions, Inc. is a Managed Service Provider based in Ortigas, Pasig City with nearly 20 years of expertise in outsourcing solutions. Focusing on providing more control, less hassle, and a quality-driven approach to recruitment.
EnfraUSA caters to clients from various industries and offers top-rated candidates trained in Fortune-500 companies for remote staffing needs.
The Role
How Youll Make An Impact
- Ensure excellent customer service to clients/customers, by phone, chat, or email.
- Respond quickly and efficiently to all parties and maintain high customer satisfaction
- Maintain accountability and responsibility for the required assigned tasks
- Use good judgment to handle difficult situations
- Consistent documentation of all calls or activities accurately
- Constant demonstration of a positive attitude and willingness to learn!
- Responsibilities may adapt to the needs of the business
What You Need To Succeed
- Two years of BPO-experience is a plus.
- Amenable to a flexible schedule and onsite work setup.
- Excellent and professional English verbal/written communication skills.
- Proficient in Microsoft Office and Google Workplace.
- Strong work ethic and the ability to take direction well and work independently.
Ideal Profile
Good Communication Skills
With At Least 2 years of BPO Experience
Can start ASAP
Amenable to work onsite, Office located at 14/F The Orient Square Building F. Ortigas Jr. Road (formerly Emerald Avenue), Ortigas Center, Pasig City, Philippines
What's on Offer
- Fantastic work culture
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
