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Vault Outsourcing

Customer Service Representative (Dayshift)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Hi there! You've come to check what this great company can offer. You must be a person looking to be part of a NEW AND EXCITING COMPANY, aiming for GREAT CAREER OPPORTUNITY and BENEFITS.

Our company cares beyond expectation as we believe that our greatest asset is our people. We have a family atmosphere that encourages people to always be at their best. We value excellence and reward them with exciting opportunities.

Does that interest you Read on and see what else we can offer!
  • We hate wasting people's time. Our recruitment process made easy:

  • You view the job posting

  • Apply and get your resume reviewed

  • Get interviewed in the comfort of your home, because we'll do it ONLINE!

  • NO MORE TECHNICAL ASSESSMENTS!

  • REQUIREMENT SUBMISSION DONE ONLINE!

    _We will assist you every step of the way!_
  • Get these exciting benefits when you join us:

HMO coverage for you and your dependents

Group Life Insurance

Annual performance review

13th month pay

Opportunities for promotion

Company events

Great office and unlimited freshly brewed coffee for you to enjoy your break

Spacious private office

Location is conveniently located near main road, amazing restaurants and cafes and banks

Salary payout scheduled on the 10th and 25th to avoid long lines on ATM
  • LET'S TALK ABOUT YOU!
  • Qualifications & Skills:

Experience in quality assurance or claims management

Experience in motor vehicle accident claim assessment is an advantage

Ability to think critically and maintain a high level of attention to accuracy and completeness of customer file information

Experience doing inbound customer support

Knowledgeable in MS Office, Outlook and email management

Excellent Verbal and Written English Communications Skills

Can Multitask

Can start ASAP
  • Job Description

Handling inbound calls from customers and third parties

Processing of new rental enquiries capturing all required information and assessing eligibility for Right2Drive accident loans vehicles

Processing of emails and answering enquiries in a timely manner

Organise UBER trips for customers

Uphold a high level of file maintenance and ensure that processes are executed in an accurate and timely manner

Work a rotating roster covering after hours in Australia from 7pm to 10pm, 7 days a week.

Review and identify missing information for files, including file integrity and compliance

Collating and reporting file information to relevant person/s
  • You must be who we're looking for!

Job Type: Full-time

Pay: Php23,000.00 - Php25,000.00 per month

Benefits:
  • Paid training
Pay raise
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
Overtime pay

Ability to commute/relocate:
  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Education:
  • Bachelor's (Preferred)

Experience:
  • Customer Service Representative: 1 year (Preferred)

Language:

* English (Preferred)

More Info

Skills Required

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Date Posted: 24/10/2024

Job ID: 97783935

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Last Updated: 24-10-2024 00:32:12 PM
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