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Customer Service Representative (CSR) - US Healthcare Account

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Hire Reactor is hiring!

This is a Customer Service role handling dental patients phone calls for scheduling, inquiries, payments, etc for a dental company located in the United States.
  • Responsibilities:
Perform eligibility and benefits verification for treatments and procedures.
  • Reviewing patient bills for accuracy and completeness and obtaining any missing information.
Take 60+ calls per day handling patient's needs, questions, scheduling, etc.
  • Calling insurance companies regarding any discrepancy in payments if necessary.
Identifying any issues with the patient and solving inquiries.
  • Qualifications:
More than 1 year of US Healthcare experience (voice/blended account)
  • Experience with medical billing is a plus
Customer service skills and experience
  • Good to Excellent English communication skills are a MUST.
Must be amenable to work onsite on the 22nd Floor, The Peak Tower, 107 L.P. Leviste St, Makati, 1227 Metro Manila, Philippines.
  • Must be amenable to working in night shift.

Job Types: Full-time, Permanent

Pay: Php20,
  • 00 - Php25,000.00 per month

    Benefits:
  • Company Christmas gift
Company events
  • Health insurance
Opportunities for promotion
  • Paid training
Promotion to permanent employee
Schedule:
  • 8 hour shift
Night shift
  • Rotational shift
Supplemental Pay:
  • 13th month salary
Performance bonus
  • Yearly bonus


Ability to commute/relocate:
  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Experience:

Healthcare: 1 year (Required)

More Info

Industry:Other

Function:Customer Service

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97773789

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Last Updated: 16-11-2024 07:57:31 PM
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