Tasks and Responsibilities:- Answer incoming calls according to procedure and Departmental standards. Assist patients in their queries and concerns
Collect patients outstanding balance- Assist third party entities, e.g. insurance, in their queries regarding patients accounts
Places outbound collection calls according to procedure and Departmental standards.
- Collect patients outstanding balance
Assist patients in their billing queries and concerns- Cross-train for tasks assigned to the team to ensure continuity of all tasks when needed for backup.
Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position's duties and responsibilities.
- Team player being supportive of Department and Company goals and policies.
Reliable and punctual by maintaining a good attendance record and arriving at work and returning from lunch and breaks on time.- Other related duties may be assigned from time to time
Job Types: Full-time, Permanent
Pay: Php20,- 00 - Php25,000.00 per month
Benefits: - Additional leave
Company events
Health insurance On-site parking
- Opportunities for promotion
Paid training Promotion to permanent employee
Schedule:
Evening shift Weekends
Supplemental Pay:
* Overtime pay
Education:
Experience:
- Customer Service Representative: 1 year (Required)
Language:
Expected Start Date: 08/05/2024
