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Customer Service Representative (CSR) - Onsite (Cebu)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Job Description

Responsibilities:
  • Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
  • Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers complaints.
  • Select and explain the best solution to solve the problem.

Required Skills:
  • HS/SHS Grad & College Undergrad
Must have1 year BPO (Voice) experience
  • Has a Driver's License
Willing to work onsite.

Additional Notes:
  • This position will be working with a global analytics and digital solutions company
Working Set-up: Onsite.
  • Mondays to Fridays.
Complete details will provide by our Recruiters.

Job Types: Full-time, Permanent

Pay: Php18,
  • 00 - Php23,000.00 per month

    Benefits:
  • Health insurance
Opportunities for promotion
  • Paid training
Pay raise
Schedule:
  • 8 hour shift
Day shift
  • Flextime
Night shift
Supplemental Pay:
  • 13th month salary
Bonus pay
  • Commission pay
Overtime pay
  • Performance bonus


Application Question(s):
  • Can Work Onsite
Has a Driver's License

Education:
  • Senior High School (Required)

Experience:
  • Customer Service Representative: 1 year (Required)

Language:



English (Required)

More Info

Industry:Other

Function:BPO

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97781269

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