Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Responding promptly to customer inquiries.
Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.- Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Type: Full-time
Pay: Php26,
- 00 - Php30,000.00 per month
Schedule: - 8 hour shift
Application Question(s):
- What type of account did you handled before
Are you good working onsite- Are you good with healthcare account
Is it okay with you to wait a call for a short phone screening at 6:00 PM onwards
Education:
- Junior High School (Required)
Experience:
- Customer Service Representative: 1 year (Required)
Expected Start Date: 09/02/2024
