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Ascent HR

Customer Service Representative (CSR) - Fresher

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

At Least Senior High School Graduate

College graduate

College Undergraduate with/without experience

Amenable to work in Bridgetowne Quezon City

You may walk in to our site 21st Floor Exxa Tower Bridgetowne Quezon City and look for Vince.

Billing inquiries: Patients may call to inquire about their bill, ask for clarification on charges, or request an itemized bill.

Payment processing: Patients may call to make a payment, discuss payment options or payment plans, or set up automatic payments.

Insurance coverage: Patients may call to inquire about their insurance coverage or request that a claim be submitted to their insurance company by confirming updated insurance.

Claim denials or rejections: Patients may call to inquire about a claim that was denied or rejected by their insurance company and seek assistance in resolving the issue.

Patients may call to inquire about prior authorization requirements for a specific treatment or procedure.

Patients may call to discuss overdue balances or outstanding bills and inquire about collection policies and procedures.

Patients may call to inquire about a refund for overpayment or duplicate payment.

Patients may call to request copies of their medical records.

Patients may call to schedule follow-up appointments.

Insurance inquiries: Patients may call to ask questions about their insurance coverage or to confirm that the physician is in their network.

Appointment scheduling or rescheduling: Patients may call to schedule or reschedule an appointment with the physician.

Job Types: Full-time, Fresh graduate

Pay: Php15,
  • 00 - Php17,500.00 per month

    Benefits:
  • Company events
Opportunities for promotion
  • Paid training
Schedule:
  • 8 hour shift
Monday to Friday
  • Night shift
Supplemental Pay:
  • 13th month salary
* Overtime pay
  • Performance bonus


Ability to commute/relocate:
  • Ortigas Pasig: Reliably commute or planning to relocate before starting work (Preferred)

Education:
  • Senior High School (Required)

Language:
  • English (Required)

Location:
  • Ortigas Pasig (Preferred)

Willingness to travel:
  • 100% (Preferred)


Expected Start Date: 08/05/2024

More Info

Industry:Other

Function:healthcare

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97728121

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